We share every supplier invoice on every deal. You can compare what you paid against any quote you receive independently. The saving is verifiable in black and white.
No. We have no supplier-side income, no commissions, no rebates, no spread. Our only revenue is your retainer and per-stem fee — so we have no incentive to prefer one supplier over another.
That's fine. We can complement your existing relationships by adding a competitive layer, or replace them entirely. Many clients use us alongside their in-house buyer for benchmarking.
For standard ports (Singapore, Fujairah, Rotterdam) typically within 4–6 hours. For remote ports, 12–24 hours. Urgent enquiries handled out of hours.
No. Monthly retainer is rolling. Cancel any time with 30 days notice. We earn your business every month.
We've built relationships with all major suppliers over years of working the market. When a quality dispute or short-delivery claim arises, we drive the resolution on your behalf. Most claims close within two weeks.